Terms of Service &
Privacy Policy

This Terms of Service agreement ("Agreement") is a legally binding contract between you and Snapmeet Technologies Pvt Ltd ("Company", "we", "us", or "our"). By accessing the Snapmeet platform, creating an account, or registering for any event, you explicitly acknowledge that you have read, understood, and agreed to be bound by every clause contained herein.

Age Requirement: Use of Snapmeet is restricted to individuals aged 18 years or older. By using the platform, you represent and warrant that (a) you are at least 18 years old and (b) you possess the legal authority to enter into this Agreement. Users between 13 and 18 years of age may only participate with explicit, verifiable parental consent. Snapmeet reserves the right to verify user identity and suspend accounts suspected of fraud or illegal activity.

Account Security: You are the sole custodian of your account credentials. All passwords are encrypted using industry-standard protocols; Snapmeet staff cannot retrieve or view them. Any activity performed under your account is legally attributable to you. Snapmeet is not liable for losses resulting from unauthorized access arising from your failure to secure your credentials. Accounts may be terminated for suspected fraudulent activity or conduct detrimental to the platform or its users.

Snapmeet operates as a marketplace facilitator and does not store user funds directly. All transactions are processed exclusively via licensed and regulated payment gateways. When an Organizer hosts a paid event, the following financial structure applies:

For international events, currency conversion is performed using real-time exchange rates from third-party services. Snapmeet is not responsible for rate fluctuations or additional bank-side conversion fees.

Personalized Tickets: Tickets are tied to the specific attendee data provided at registration. Organizers reserve the right to verify identities at the venue. Inaccuracies in registration data may result in denial of entry without any entitlement to a refund.

Snapmeet utilizes proprietary geolocation technology for two primary purposes:

• Relevant Event Discovery: The platform may use your approximate location, derived from your IP address, to surface events currently happening near you and improve content relevance.
• Attendance Validation (Venue Locking): For specific "Venue Locked" events, you agree to allow the platform to access your device's GPS / Geolocation data. This is used strictly to verify that the attendance mark-in attempt occurs within the designated radius of the official event venue.

If you are outside the designated radius, your attendance will not be marked automatically. Snapmeet is not responsible for GPS inaccuracies caused by device hardware limitations, network conditions, or environmental interference.

Snapmeet maintains a zero-tolerance policy for harmful or prohibited content. Users shall not post, upload, transmit, or make available any material that:

• Is defamatory, obscene, pornographic, pedophilic, or invasive of another's privacy.
• Is harassing or discriminatory on the basis of gender, race, ethnicity, nationality, or religion.
• Encourages, facilitates, or promotes money laundering, gambling, or any unlawful activity.
• Infringes any patent, trademark, copyright, trade secret, or other third-party proprietary rights.
• Contains software viruses, malware, or any code designed to interrupt, damage, or limit computer or network functionality.
• Threatens the unity, integrity, defense, security, or sovereignty of India or disrupts friendly relations with foreign states.

Snapmeet reserves the right to remove violating content and terminate accounts immediately and without refund of any platform fees upon detection of such violations.

Snapmeet respects the intellectual property rights of all creators and rights holders. If you believe your copyrighted work or registered trademark has been used on Snapmeet in a manner constituting infringement, please submit a formal written notice to our Designated Agent at contact@snapmeet.co.in.

You agree to indemnify, defend, and hold harmless Snapmeet Technologies Pvt Ltd, along with its officers, directors, shareholders, employees, and agents, from and against any and all third-party claims, demands, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorney's fees) arising from or related to:

• Your use of and access to the Snapmeet Service;
• Your violation of any provision of these Terms;
• Your violation of any third-party right, including any copyright, trademark, property, or privacy right; or
• Any claim that your user-generated content caused damage to a third party.

This indemnification obligation will survive termination of these Terms and your cessation of use of the Service.

"As-Is" Disclaimer: Snapmeet provides its services on an "as is" and "as available" basis, expressly disclaiming all warranties, whether express, implied, statutory, or otherwise. We do not guarantee the platform will be uninterrupted or error-free. We are not liable for the conduct of any user, Organizer, or third-party service — including Razorpay, PayPal, or any cloud hosting or infrastructure providers.

Aggregate Liability Cap: To the maximum extent permitted by applicable law, Snapmeet's total aggregate liability for any and all claims shall not exceed the total fees you have directly paid to Snapmeet in the twelve (12) calendar months immediately preceding the date the claim arose. In no event shall Snapmeet be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunities.

These Terms and your use of Snapmeet are governed exclusively by the laws of the Republic of India, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved informally through good-faith negotiation between the parties.

If unresolved after 30 days of written notice, the dispute shall be submitted to binding arbitration conducted in Patna, Bihar, under the Arbitration and Conciliation Act, 1996. The language of arbitration shall be English. For non-arbitrable matters, the competent courts of Patna, Bihar shall have exclusive jurisdiction, and both parties hereby consent to the personal jurisdiction of such courts.

Snapmeet may contain links to external websites, platforms, or services (including but not limited to WhatsApp, Zoom, and external booking or streaming platforms). Snapmeet does not control, endorse, or assume responsibility for the content, privacy policies, or practices of any such third-party services. Your interaction with any third-party links or services is entirely at your own risk. Snapmeet expressly disclaims all liability for any phishing attempts, malware infections, data loss, or damages resulting from your use of or reliance on third-party links accessed through the Snapmeet platform.

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer to address user concerns and complaints in a timely manner.

Assignment: Snapmeet may freely assign its rights and obligations under these Terms to any successor entity, affiliate, or acquirer without prior notice. You may not assign, transfer, or sub-license your account, rights, or obligations under these Terms to any third party.

Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect without modification.

Waiver: Snapmeet's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision in the future.

Entire Agreement: These Terms, together with the Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and Snapmeet with respect to your use of the Service and supersede all prior agreements and understandings.

Your privacy is foundational to how Snapmeet operates. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 (India) and, where applicable, the General Data Protection Regulation (GDPR) of the European Union for internationally based users. We are committed to transparency in our data practices and to empowering you with meaningful control over your personal information.

We collect essential personal information — including your name, email address, and phone number — to facilitate event registrations and core platform functionality. In addition, Snapmeet collects and processes location data as follows:

• Real-Time GPS Data: Used temporarily and exclusively for event check-ins to verify physical proximity under the "Venue Locking" feature. This data is processed in real-time and is not stored permanently on our servers.
• Approximate IP-Based Location: Derived from your internet connection to calculate approximate distances from events and provide contextually relevant "Nearby Events" recommendations. Used solely for service personalization.

To facilitate the disbursement of event earnings to Organizers, we collect and securely store the following financial information exclusively from users who host paid events on the platform:

• Bank Account Details: Account holder name, bank name, account number, and IFSC code (for domestic transfers within India).
• UPI Information: Unique Payment Interface (UPI) IDs for instant digital fund transfers.
• PayPal IDs: Email addresses linked to PayPal accounts for international payout processing.

This information is collected solely for the purpose of transferring earned event revenues to Organizers. We implement industry-standard security measures — including encryption at rest, strict access controls, and administrative audit logging — to safeguard this sensitive data against unauthorized access, disclosure, or misuse.

We share your personal data only with carefully selected third-party service providers — specifically Razorpay and PayPal — and only to the limited extent strictly necessary to process payments and fulfill platform transactions. We do not share your data with any other third parties except where required by applicable law or a valid court order.

Retention Policy: We retain your personal data only for as long as strictly necessary to fulfill the specific purposes for which it was collected, or as required by applicable law (such as tax, accounting, or regulatory compliance obligations). Once the retention purpose is fulfilled, or upon your verified deletion request, we will securely delete or irreversibly anonymize your data in a timely manner.

Breach Notification Protocol: In the unlikely event of a confirmed personal data breach, Snapmeet will promptly notify the appropriate regulatory authorities — including CERT-In as required under Indian law — and will inform all materially affected users without undue delay. We aim to issue user notifications within 72 hours of breach verification, in compliance with obligations under the DPDP Act and the GDPR.

Under applicable global data protection laws, including the DPDP Act, 2023 and the GDPR, you are entitled to the following rights regarding your personal data held by Snapmeet:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete personal data.
• Right to Erasure: Request the complete and permanent deletion of your personal data ("right to be forgotten").
• Right to Withdraw Consent: Withdraw your consent to data processing at any time, without affecting the lawfulness of prior processing.
• Right to Data Portability: Request your data in a structured, machine-readable format where technically feasible.

Snapmeet uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform traffic and usage patterns, and remember your session preferences. By continuing to use Snapmeet, you consent to our use of cookies as described herein. You may control, restrict, or delete cookies at any time through your browser settings; however, please note that disabling certain cookies may impair the functionality or availability of some platform features.

Snapmeet reserves the right to update or revise this Privacy Policy periodically to reflect changes in applicable legal requirements, regulatory guidance, or platform functionality. For material changes that significantly affect your rights or our data practices, we will provide advance notice via email to your registered address or through a prominent notification displayed on the platform. We encourage you to review this policy periodically to remain informed about how we protect your information.