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1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of Snapmeet, an online platform providing services for event publishing, browsing, registration, and brand promotion. By creating an account or using Snapmeet, you acknowledge that you have read, understood, and agreed to be bound by these Terms. Snapmeet reserves the right to amend these Terms at any time, with such amendments becoming effective immediately upon posting on the platform. Continued use of Snapmeet constitutes acceptance of any such changes.
2. Eligibility
Snapmeet is intended solely for individuals who are at least 18 years of age. By using Snapmeet, you represent and warrant that you meet this age requirement and that your use of the platform will comply with all applicable laws. Users engaging in illegal, fraudulent, or unauthorized activities are strictly prohibited and may have their accounts suspended or terminated.
3. Account Registration and Security
To access certain features of Snapmeet, including event publication and registration, users must create an account. Users are required to provide accurate, complete, and current information. You are solely responsible for maintaining the confidentiality of your account credentials, and all activity conducted through your account is deemed to be performed by you. Snapmeet reserves the right to suspend or terminate accounts for violations of these Terms or provision of false or misleading information. All login credentials, including passwords, are encrypted using industry-standard security protocols. Snapmeet does not have access to view or retrieve user passwords. Only email addresses are visible to Snapmeet and may be used solely for event-related promotions and communications. Snapmeet does not share user data with any external parties for its benefit.
4. Event Publishing
Snapmeet allows users to publish events and make them publicly visible on the platform. To publish an event:
- Platform Fee: ₹500 for events within India and $15 for events outside India.
- Transaction Fee: 3% for Indian events and 5% for international events.
The platform fee supports Snapmeet's operations, growth, and technical maintenance. The transaction fee is a pass-through fee, used solely to transfer funds to the event organizer. Snapmeet does not derive revenue from transaction fees and is not responsible for the settlement of these amounts. All platform fees are strictly non-refundable, including if an event is deleted after publication.
5. Event Registration and Payments
When users register for paid events on Snapmeet:
| Fee Type | Indian Events | International Events |
|---|---|---|
| Platform Fees | 3% | 5% |
| Transaction Fees | 2.36% | 3% |
All payments are processed securely through Razorpay.
Settlement Timeline: Transactions made by participants will be reflected in the organizer’s account within T+2 business days (excluding bank holidays) via Razorpay.
All payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway. Snapmeet does not store full payment credentials and acts only as a facilitator.
Refund Policy: Snapmeet does not handle refunds for event registrations. Any refund for canceled registrations must be processed exclusively through the event organizer. Snapmeet may provide attendees with the organizer's contact information, including email, to facilitate resolution. Snapmeet is not responsible for issuing or guaranteeing refunds, and any complaints will be addressed solely as a facilitation effort.
6. Brand Promotion and Subscriptions
Snapmeet provides subscription-based services for companies to promote their brands or products during live events. Subscriptions are billed monthly, and the revenue-sharing arrangement with event organizers is defined in accordance with Snapmeet's policies. Users engaging in brand promotion services must comply with all applicable guidelines and policies provided by Snapmeet.
7. User Responsibilities
Users are expected to act responsibly while using Snapmeet. Posting illegal, offensive, harmful, or copyrighted content is strictly prohibited. Users must not disrupt the platform, interfere with other users' access, or compromise the integrity or security of Snapmeet. Snapmeet reserves the right to remove content or suspend accounts that violate these responsibilities, without prior notice.
8. Intellectual Property
All content, logos, trademarks, and proprietary materials on Snapmeet are the property of Snapmeet. Users retain ownership of content they upload but grant Snapmeet a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for the purpose of operating, marketing, and improving the platform.
9. Limitation of Liability
Snapmeet operates solely as a platform facilitator. Snapmeet does not guarantee the quality, availability, legality, or accuracy of any event. Users acknowledge and agree that Snapmeet shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the platform or from disputes between organizers and attendees.
10. Termination
Snapmeet reserves the right, at its sole discretion, to suspend or terminate any user account for violations of these Terms, misuse of the platform, or engagement in activity deemed harmful to Snapmeet or its users. Termination may occur with or without prior notice, and terminated accounts may not be reinstated.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to the use of Snapmeet shall preferably be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. Alternatively, disputes may be brought before courts located in Bangalore, India, and users agree to submit to the jurisdiction of such courts for the purpose of resolving any disputes.